Effective ED Treatment,
Prescribed Online

Your privacy is our highest priority. This policy explains how himsonline.in collects, uses, and protects your personal and health information.

Information We Collect

We collect information you provide during registration and consultation, including name, email address, date of birth, phone number, and health questionnaire responses.

How We Use Your Data

Your information is used solely to facilitate your medical consultation, process prescriptions, and deliver your medication. We do not sell your data to third parties.

Data Security

All data is encrypted using industry-standard SSL/TLS protocols. We implement technical and organizational measures to protect your information against unauthorized access, loss, or disclosure.

Health Data Confidentiality

Your health information is handled with the utmost confidentiality. Only licensed medical professionals directly involved in your care can access your health records.

Data Retention

We retain your information for as long as required to provide our services and comply with applicable Indian law. You may request deletion of your data at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal data. For any privacy-related queries, please reach out through our support portal.

Cookies

We use minimal, essential cookies to operate this website. We do not use tracking or advertising cookies.

Eligibility

You must be at least 18 years of age to use himsonline.in. By using this service, you confirm that you meet this age requirement.

Use of Service

This platform is intended for informational and medical consultation purposes only. Services are available to residents of India only. You agree to provide accurate, complete, and truthful information during consultation.

Medical Disclaimer

himsonline.in is a telehealth facilitation platform. We do not provide emergency medical services. In case of a medical emergency, contact emergency services immediately. Our platform does not replace your primary care provider.

Prescription Services

Prescriptions are issued at the sole discretion of licensed medical professionals. Not all consultations will result in a prescription. A prescription is only provided when medically appropriate.

Limitation of Liability

To the extent permitted by law, himsonline.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Intellectual Property

All content on this website is the property of himsonline.in and is protected under applicable intellectual property laws.

Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in India.

Subscription Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellations take effect at the end of the current billing cycle.

Refund Eligibility

Consultation fees are non-refundable once a medical review has been initiated. If a prescription is not issued following your consultation, you may be eligible for a consultation credit.

Medication Returns

Due to safety regulations and the nature of prescription medications, we are unable to accept returns of medications once they have been dispatched. This policy is in place to protect the health and safety of all patients.

Unopened Products

In the rare event that you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will arrange a replacement at no cost to you.

Billing Disputes

If you believe you have been charged incorrectly, please contact our support team within 30 days of the charge. We review all billing disputes on a case-by-case basis.